Payment methods and terms

We accept the following payment methods:

All retail prices are displayed in Hong Kong dollars

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Credit card:

We accept Visa, MasterCard 

Terms and conditions

Last update of terms of use: July 2021

Thank you for using the services of the online shopping site VIATA.HK. When you are on our website VIATA.HK     ("This website") To make purchases, make reservations or use the services provided by other websites ("this service"), you agree to the following terms and conditions ("the terms").
VIATA.HK reserves the right to modify these terms at any time without notice. Your continued use of this website will be deemed to be your acceptance of all amendments to these terms.


Buy goods

  1. You must provide accurate and up-to-date information including (but not limited to) your name, email address, telephone number and delivery address in accordance with the requirements listed on our website when purchasing.

  2. When you purchase goods on this website, you should submit a purchase application according to the method specified by us. After confirming the color, quantity and size of the goods, confirm that the delivery address is correct. When the mail confirming the order content is sent to the email address you provided At the beginning, the commodity sale and purchase agreement between you and us will take effect immediately. After you select the goods or services on this website, fill in the payment information and confirm the purchase, you can no longer cancel or change the relevant purchase requirements.

  3. All risks of the goods are transferred to you when the goods are delivered to your designated delivery address.

  4. In the following cases, VIATA.HK has the right to cancel your purchase order and refund the amount you have paid to you without providing any compensation:

    • The product information or price listed on this website is wrong/out of stock;

    • Your order information is obviously wrong;

    • Failure to submit the bank deposit certificate within 24 hours after submitting the order;

    • The delivery destination of the goods is a country or region where the delivery company designated by us cannot deliver;

    • Other violations of these terms of use, purchase rules, other relevant rules and policies of this website, or restricted or prohibited behaviors in the rules of web activities, or violations of the principles of fairness or good faith (if you repeatedly refuse to order products without justifiable reasons) , Malicious occupation of inventory, etc.).


Return policy

For details, please refer to <<Return and Exchange Policy>>

Username/password protection

You will be responsible for any actions performed by your VIATA.HK account. Please protect the security of your username/password and do not allow anyone to use this platform with your username/password. VIATA.HK is not responsible for the results of any unauthorized use of your username/password, regardless of whether you are aware of the unauthorized use.

Disclaimer The information on this website is for your general reading only and should not be relied on as professional advice. We will not make any express or implied statements, representations or warranties regarding the accuracy or completeness of the information on this website or its content. In any case, we do not assume any responsibility, including (but not limited to) errors or omissions in the information on this website, or any content, or responsible for the use of the content published, reproduced, transmitted or distributed on this website. Any loss or damage of We have no control over links to other webpages or information providers and their content, and we are not responsible for any such links or their content, and any links and their content are provided and responsible by their operators. We only provide the products and information on this website to areas that are legally permitted at the time. We do not intend to provide the information on this website to people who are in areas where the law restricts us from distributing such information. You must understand and comply with the relevant restrictions yourself. We shall not be liable for any errors or improper handling of products or services provided by other organizations. We do not bear any guarantee responsibility for the quality, material, function, performance, versatility of other products, other defects, and damages, losses, disadvantages, etc. caused by the products we sell. Even if we temporarily terminate, interrupt or change this service in the following circumstances, we will not be liable for all damages, losses, disadvantages, etc., directly or indirectly suffered by the guests.

i. When natural disasters such as fires, earthquakes, floods, lightning strikes, and heavy snow occur.
ii. When there are social unrest such as wars, civil unrest, terrorist activities, riots, riots, etc.
iii. When it is impossible to obtain appropriate services from our telephone company, transportation company, or operator.
iv. When we are technically unmanageable.


Intellectual Property The content on this website is our property, or we have obtained a license or authorization from the relevant product and information supplier or its owner. The rights to copyrights, trademarks, service marks, patents or other proprietary rights belong to us or the relevant product and information providers or their owners. You may not modify, reprint or distribute all or part of its content. Regarding the content of this website, you do not have any rights; you may not use any of its content unless permitted by these terms.


Termination clause
VIATA.HK reserves the right to unilaterally terminate your account and delete your user personal data to restrict your use of this platform without notice, for any reason or no reason, in whole or in part, and will not be liable to you or anyone. After your account is terminated, these terms of use will remain valid. The terms of use involving intellectual property rights, compensation terms, user interaction disclaimers, disclaimers, limitation of liability, other terms, severability terms, and other terms that may continue to apply according to their nature will continue to apply after the termination of these terms of use.


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